AEGON Direct Marketing Services, Inc. (ADMS) is a member of the AEGON Group, one of the world’s largest insurance organizations. ADMS is one of the world’s largest direct response marketers of life, supplemental health, special insurance and fee-based products. ADMS is an expert in direct distribution of insurance and membership products, and a leader in data driven marketing and strategic segmentation. They employ diverse marketing methods and channels and focus on underserved consumer segments in over 15 countries worldwide.

The Operations Director will report to the Country Manager and will be responsible for ensuring that all business activities meet ADMS’s company and Business Partner’s financial, performance and quality standards, specifically by overseeing and providing direction on the operations of ADMS Thailand. This will involve identifying and negotiating with outsourced contact centre providers and insurance partners to support new business set-ups, evaluating the operational and financial propositions as they relate to sales platforms, deployment, implementation and infrastructure support and carrying out project management, including recommending, designing and building the necessary operational capabilities for new vendors, partners, insurers, products or marketing methods. The Operations Director will work with Business / Insurance Partners to understand their business needs manage the key relationships and assure the quality and integrity of sales data. The Operations Director will provide employee selection, supervision, motivation and development, project performance management, work assignment and prioritization, salary administration and communication.

The Operations Director will have very good English skills, the ability to manage external contact centres / vendors or suppliers and a minimum of 5 years experience in insurance operations with some part of that managing or supervising an operational unit. In addition, the Operations Director will have the proven project management ability and experience of developing performance measures, analyzing performance and recommend improvements.

We invite outstanding Thai nationals to submit your resume stating ref 26pd0508 to